How to Do Dell Diagnostics on a Desktop PC
The Dell Diagnostics utility runs a series of tests on your desktop computer to check for problems with your RAM, motherboard, CPU, hard drives and more. This utility is most frequently run when there is a problem that a Dell technician is attempting to fix. If you need to run this utility, it is contained on the Dell Drivers and Utilities CD that was included with your computer.
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Instructions
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Place the Dell Drivers and Utilities CD into your computer.
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Restart the computer and press the "F12" key as the computer boots.
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Choose the "IDE CD-ROM Device" selection from the boot menu and press the "Enter" key.
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Press the "1" key and then press the "2" key to open the Dell Diagnostics utility.
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Select the "Run the 32 bit Dell Diagnostics" option to launch the Diagnostics utility. Once this utility has started, it will run a series of tests on your computer. You can relay the results to a Dell technician to help diagnose issues with your computer.
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References
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