Tell me something about yourself.
Most interviews will begin with this question or something similar. The key is to know how to summarize your background, experience and skills as they relate to the position, not ramble about personal or unrelated details. Take the time to think about the word or words that describe your work experience over the last 5 to 10 years (i.e., customer service, administrative support, sales) and the top two skills that most closely define your work ethic. Highlight skills directly related to call center associate (i.e., good problem-solver, strong communication skills).