How to Restore Deleted Items in Exchange
Microsoft Exchange servers provide email services for corporate users. Some online Web hosts also use Microsoft Exchange as the email host server, so users can retrieve email over the Internet. The Exchange administrator has the option to store deleted emails, which allows users to recover the communication using the Outlook email client. The option is set up on the Exchange server, and any user can recover an email even if it has been deleted for days.
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Instructions
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Click the Windows "Start" button and select "All Programs." Select "Administrative Tools" from the list of directories and then click "Exchange Server Manager."
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Right click the mailbox login to edit its properties and select "Properties." Click the "Limits" tab to view the current settings for the Exchange server. View the section labeled "Deletion Settings." The numerical value entered in the text box named "Keep deleted items for (days)" is how many days the Exchange server will retain email after the user deletes the item.
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Enter a new value in the deletion text box or press "Cancel" to keep the current settings.
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Open Microsoft Outlook on the user's computer. Click the "Deleted Items" folder on the left navigation pane. This lists all the deleted emails on the user's account.
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Right click the item you want to restore and select "Recover deleted items." The deleted email is restored to the user's inbox.
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References
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