How to Identify Restricted Cell Phone Calls

You may feel frustration at receiving restricted cell phone calls (meaning, the caller ID feature shows the word "Restricted" rather than the caller's name or phone number). You don't know whether to answer the call and risk connecting to a telemarketer or an ex. Fortunately, techniques and products are available--some of which are free--for you to use in order to identify the name and/or number behind a restricted call.

Instructions

1. Redial the restricted number. If the last number that called your cell phone had a restricted caller ID, press Redial to call back that number. Either someone will answer, and you can politely inquire that person's name, or you might get a message recording that identifies the person's name and/or phone number. If you don't see a Redial key on your cell phone keypad, check if your phone has that feature by looking inside your user's manual or by contacting the cell phone manufacturer.

2. Call your cell phone provider. It might be that you previously requested call blocking, in which case you can request incoming calls be unblocked (your cell phone provider's number is on your monthly statements or on the main page of their website). It might also be that the administrator of your family or business plan requested call blocking (ask that person to contact the provider and request incoming calls be unblocked). If neither is the case, check your user's manual or call your cell phone manufacturer and inquire if your phone model offers call blocking features; then double-check that no blocking features were set up on your phone.

3. Purchase an unblocking service. One such service is TrapCall, which lets you unmask (unblock) the name and/or number behind restricted calls. For a free trial, go to Trapcall.com, press the "Try Trapcall free" button on the lower right of the web page and follow the instructions.

Tips & Warnings

• If you are receiving harassing calls on your cell phone, most cell phone providers will change your phone number at no charge. Call your provider, explain you're receiving harassing calls and request that your number be changed.

References

• TrapCall: Unmask Blocked Calls

Resources

• Aardvarc: Stalking and Harassing Phone Calls