How to Change Long Distance Telephone Service

To change long distance telephone service providers, you'll need to research the best long distance carrier for your calling needs, inform your local telephone carrier of your decision to change providers, and check back a few days later to ensure that the change was carried through. If the long distance carrier does not provide adequate service or you are unhappy with the rates charged, you can easily change providers again.

Instructions

1. If you aren't sure which company is providing your long distance telephone service, call [phone] from your phone line.

2. Research the best long distance carrier for your needs. If you don't use very much long distance service, you may choose a different carrier than if you use it frequently. Serveral websites compare their rates and terms so that you don't have to do all the research firsthand.

3. Once you have made your selection, contact the new long distance provider and ask them to sign you up. They will inform your local carrier, who will in turn cancel service with your former long distance provider.

4. To ensure the switch has been made, wait several days, then call [phone] from your phone line.

References

• State of New York Office of the Attorney General: Switching or Canceling Your Long-Distance Telephone Service
• ConsumerSearch.com: Long Distance Phone Service : Full Report
• AT&T Customer Service