How to Check on Hotel Reservations
Traditionally, you could make and check on hotel reservations in only a few ways. Advances in technology, the most notable of which is the Internet, have now provided travelers with multiple ways to reserve a hotel room and subsequently check on or modify the reservation. According to Hotelnewsresource.com, 70 percent of all travel reservations were made online in 2008. Hotel reservations can now be checked, reviewed and changed in a variety of fashions.
Other People Are Reading
Things You'll Need
- Confirmation number or name used to make the reservation
- Access to computer or telephone
Instructions
-
Instructions
-
1
Visit the hotel's website and select the option allowing you to check on existing reservations. Verify, modify or cancel your reservations using the procedure dictated by the website. Utilize the online help function if you need assistance with your reservations. Email the hotel's customer service department if the hotel's website does not offer online customer service and you need help.
-
2
Go to the hotel aggregator or discount site you used to make the reservations if you did not make them directly through the hotel. Enter the confirmation code provided to you by the site on which you made the reservations. Remain cognizant that the confirmation number issued by the hotel might be different than the one given to you by the discount or aggregator site. Use the discount website's customer service function should you need help checking on your hotel reservations made via their service.
-
-
3
Call the hotel if you do not have access to the Internet. Ask for the reservations department when the hotel answers your call. Provide the reservations agent with your confirmation number; if you don't have it, provide him with details including the name the reservation is under along with the check-in and check-out dates. Call the hotel company's main customer service number if you are unsuccessful calling the hotel directly.
-
4
Write a letter to the hotel's reservation department if you do not have access to the Internet or a telephone. Be specific in your written inquiry, and request a return communication confirming the aspect of your reservation you wish to check.
-
1
Tips & Warnings
Some hotel companies have specialized apps allowing you to check reservations easily from a mobile device.
Be careful to whom you give your personal financial information, including your credit card number, when engaging in any online activity.
