How to Troubleshoot a Lucent DSL Modem
DSL Modems, such as the model manufactured by Lucent for Internet Service Providers (ISPs), are the only way for DSL subscribers to connect to a DSL network. As a result, when something goes wrong with your Lucent modem, it will keep you from being able to use the Internet, at least if you are using a DSL connection. Should your modem go on the blink, however, you can fix it and restore your connection.
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Instructions
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1
Check all of the cables and make sure each is securely fastened and in the right place. Also make sure the cables are not damaged.
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Turn off the modem and wait 10 seconds, then turn it on.
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3
Flip DIP switch No. 4, located on the back of the modem, to the "Up" position, then turn the modem off and on. Return the DIP switch back to the "Down" position afterward.
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4
Power cycle your equipment: Turn off your PC, then turn off your modem and any other equipment. Wait 30 seconds, then turn everything back on.
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5
Contact your ISP's technical support and have them reset the DSL line from their end.
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Tips & Warnings
Sometimes there are outages caused by problems with your ISP that keep you from connecting. Contact your ISP's technical support to see if this is the issue.
