How to Repair a Farouk CHI Flat Iron Cord
A badly damaged power cord on a CHI flat iron can suddenly interrupt morphing curly hair into straight hair. Damaged power cords are pretty common with CHI flat irons according to customers. Some customers believe wrapping the power cord around a hot or cold flat iron adds damage to it. All CHI flat irons are 10 feet long with a 360 degree swivel to prevent power cords from being damaged and tangled, but this is not the case.
Farouk Systems, the creator of CHI flat irons does not sell replacement parts, but does offer a limited 1 year warranty. Farouk Systems advises to only buy CHI flat irons from an authorized dealer or salon professional. There are many fake CHI flat irons being sold, which could be part of the problem why damaged cords are such a frequent occurrence. Folica.com rates CHI flat irons as one of the best hair straightners based on 1,594 reviews. CHI flat irons offer customers superior quality that is attributed to the ceramic/tourmaline ionic plates and ceramic heat technology. Here are a few ways to repair a bad CHI flat iron cord.
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Instructions
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Purchase a replacement power cord online. SalonMagik.com sells two types of CHI replacement cords online, and is not affiliated with Farouk Systems. The CHI power cord without Ground Fault Circuit Interrupt plug costs $10. The CHI Cord with Ground Fault Circuit Interrupt Plug cost $15. The power cord includes installation instructions.
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Send it to a repair shop that specializes in fixing flat irons. There are very few companies that repair flat irons. SalonArt.com is an online company that specializes in repairing broken flat irons, including CHI. Salonart.com specializes in fixing damaged power cords. Flat iron repairs cost $30. Mail-in the flat iron for repairs, and it can be mailed back in less than 5 business days.
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Return the flat iron to the manufacture. Farouk Systems offers a 1 year limited warranty. If the flat iron is purchased from an authorized dealer or professional salon, you might be able to return it. Farouk will repair or replace the flat iron at no additional charge, except for the $15 shipping and handling fee. The customer must have original receipt and certain restrictions apply.
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Tips & Warnings
To prevent purchasing a counterfeit CHI flat iron, Farouk Systems has a store locator on their website to help customers find authorized stores who sell it.
