How to Restart a Palm Pilot That Won't Turn On

A Palm Pilot is a personal digital assistant device (PDA) made by Palm. Palm Pilots are computerized organizational tools able to store dates, contact information, and to-do lists. Palm Pilots also come equipped with other software like GPS, Internet browsers, and games. Because the Palm Pilot functions like any other computer, the user may run in to problems with the device. A common, but fixable problem occurs when the Palm Pilot turns off and will not restart.

Things You'll Need

• Palm Pilot stylus
• Charging cable

Instructions

1. Charge your device. Connect the Palm Pilot to the charging cable and connect the charging cable to a power source. Allow the device to remain charging at least one hour to ensure it has enough battery power to complete the reset.

2. Locate the reset tool. Remove the stylus from the stylus holder on the side of the Palm Pilot. Unscrew the top of the stylus to reveal the provided reset tool.

3. Reset the Palm Pilot. Locate the reset button on the back of the device. The reset button is a small pinhole located on the top of the back cover. Press the reset tool firmly in to the reset button and hold the tool there until the Palm logo appears on the screen. If the Palm Pilot does not restart after completing the in-cradle reset, you will have to perform a hard reset.

4. Remove the Palm Pilot from the charging cradle.

5. Press down firmly on the power button located on the front of the Palm Pilot and hold.

6. While still pressing the power button, press the reset tool in to the reset button and hold. A progress bar will appear on the screen. Continue to hold the power button and press down on the reset button until the Palm logo appears on the screen. Once you see the Palm logo, release the power button and reset button.

7. A prompt will appear on the screen that asks if you wish to delete all your data. Follow the instructions to select "Yes." The Palm Pilot will reload to the factory settings.

Tips & Warnings

• Frequently back up your Palm Pilot data on your computer in case you need to perform a hard reset. This will make it easier to restore your Palm Pilot.

• Be careful when inserting the reset tool in the reset button. Improper use of the reset tool could lead to an electric shock or damage the device.

• Perform a hard reset only as a last resort on your Palm Pilot. A hard reset will erase all your data and restore the device to the factory settings.

References

• Resetting your Palm Pilot