If you have a Glacier Bay faucet, there is a good chance that it came from Home Depot, which is the sole outlet for that brand of plumbing products. It's no longer a futile exercise to go to Home Depot to look for parts for your faucet -- the big box store now stocks many replacement parts that you can find online as well as by visiting in person. If you have an older faucet, the folks at Home Depot may be able to order it, but it's possible to contact the manufacturer yourself.
Contact the Manufacturer
Glacier Bay faucets are manufactured by Globe Union Industrial Corp., a Chinese company that operates in the United States as Globe Union USA and in Canada as Globe Union Canada. This company has its own brand -- Gobo -- and it's a major supplier for such well-known faucet manufacturers as Chicago Faucets, Peerless, Danze and Toto. Glacier Bay -- like Pegasus and Aquadyne -- are private faucet labels for products distributed solely by Home Depot.
Globe Union's American headquarters are in Woodbridge, Illinois, and the telephone number is 888-328-2383. If you're in Canada, call 800-487-8372 to reach its head office in Montreal.
- For customer support for Glacier Bay faucets, call 800-220-3036, ext. 106. You'll need to know the model of the faucet; if you can't find that by comparing your faucet to models on the Glacier Bay page of the Home Depot site, look for a model number on the faucet body and quote that number to the service representative.