How to Troubleshoot Open Office
Open Office is a free open-source application suite, which includes word processing, spreadsheet, and presentation applications, among others. It is designed to be a free alternative to the Microsoft Office suite. Open Office is able to open and create files from most other popular office applications, including Microsoft Office. If you have a problem while using Open Office, you can troubleshoot it in a few simple steps before seeking professional help.
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Instructions
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Open the Help menu by clicking "Help>OpenOffice.org Help" in the Open Office application. The Help menu provides a comprehensive database of common problems and their solutions. Search for your problem by entering a phrase in the "Search" field, highlighting the term required, and hitting the "Display" button. Alternatively, navigate through the list of categories to find your problem. Follow the instructions given to resolve your problem.
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Open the Open Office support area in your browser: http://support.openoffice.org/. Here, a list of free support resources are displayed, grouped into sections including Community, Commercial and Books. Your first stop should be the user FAQ: http://wiki.services.openoffice.org/wiki/Documentation/FAQ. Here, the most frequently asked questions and problems are catalogued and answered. Enter a term in the search box on the top right side of the page, or browse through the categories in the right-hand sidebar.
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Check out the Open Office forums: http://www.oooforum.org/. Here, Open Office users can discuss any issues and solutions. Chances are, someone else has encountered the same problem. Browse the sections to find a thread discussing your issue, or enter a query in the search box in the left-side bar.
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Tips & Warnings
While the OpenOffice.org forum is listed in the official support page, it is not an official forum and does not contain information directly issued by OpenOffice.org. Use any information provided in the forums at your own risk.
