How to Get Rid of a Bad Image Error
A bad image error is usually a good sign that you have some sort of virus or malware on your computer. It can be difficult to remove some viruses and malware, and in some cases you may need to back up your computer and reinstall the operating system. There are a few preliminary steps you can take to remove the virus.
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Instructions
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Install Norton Anti-Virus (or another virus removal program with a good reputation). You can purchase the program online -- there is a link in the Resources section -- or at a local computer store. If you already have Norton installed, update the virus definitions by opening the program and selecting "Update virus definitions."
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Run a virus scan. Depending on how many files are on your computer, this can take a long time. After the scan is complete, Norton Anti-Virus will display a list of the viruses that have been removed.
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Download the latest updates for your operating system from Microsoft. Open Windows Update from the Start menu and download and install all of the latest updates.
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Restart your computer and see if the bad image error still occurs. If the error message is still there, you will need to back up your files to an external hard drive and reinstall your operating system with the restore disc that came with your computer.
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Tips & Warnings
If the problem persists, contact a computer repair or virus removal company.
