Microsoft Word offers two types of quotation marks for both single and double quotation marks: straight and curved. A setting in the AutoCorrect options toggles newly typed quotes between the two styles, but to change existing quotation marks in a document, you need to use Find and Replace. When selecting a quotation mark style, keep in mind that some fonts and programs have issues displaying curved quotation marks. If you paste your text into a text document or Web form and the marks disappear, switch to straight quotation marks.
Enable or Disable Smart Quotes
To reach the AutoCorrect settings in Word 2013 and 2010 and change quotation mark styles, open the "File" menu and click "Options." Select the "Proofing" tab and click "AutoCorrect Options." Switch to the "AutoFormat As You Type" tab and check or uncheck "Straight Quotes With Smart Quotes." With the option checked, quotation marks automatically curve to fit adjacent letters. With it unchecked, Word uses straight quotation marks. The setting applies both to single and double quotation marks.
Change Existing Quotes
Some programs, such as Notepad, don't use curved quotation marks. If you paste text containing straight quotation marks into Word or open a document that has straight marks, the marks remain straight regardless of your current setting. Similarly, existing smart quotes remain curved when you disable smart quotes. To change all the existing marks in a document, open the Find and Replace window with "Ctrl-H," type a double quotation mark in each box and click "Replace All." Even though quotation marks typed in the Find and Replace window always look straight, this method sets all quotation marks to your current style setting. Perform another "Replace All" using a single quotation mark if necessary.
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