How to Rate Medical Alert Systems
Perhaps you've seen the advertisement in which an elderly lady is sitting on the floor and says, "I've fallen and I can't get up." This is a promotion for one of the many medical alert systems on the market. A medical alert system is a small transmitter that is worn on the body (usually as a bracelet or pendant). When in a health crisis, the wearer presses a button on the device, which transmits to a company's call center for immediate help. There are a few factors to consider when determining what system you want to buy.
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Instructions
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Compare the cost. Price is an issue, but it should not be the only factor because you sometimes, get what you pay for in medical alert services. At the same time, don't pay exorbitant prices because it's a name brand. And ask for a 30-day free money back trial so you are not risking your finances for a service that may not meet your expectations.
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Get bona fide customer testimonials. See what real people are saying about the company and its service before you make any commitment to (what's often) a monthly payment plan. And don't be overly swayed by a celebrity endorsement; after all, the celebrity is being paid to promote the company.
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Make sure the provider offers 24/7 customer and technical support. Many medical alert system vendors have restricted customer service times, which can be a real problem if you have any trouble using the system. Also ask about the training procedures for customer care operators. You want someone who is knowledgeable and experienced answering your alerts for help. And ensure that your system includes a repair and replacement service to rapidly and efficiently address any problems you may have with it.
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Ask if the system automatically tests itself regularly. For example, some systems send an electronic signal to the monitoring center to show that it is connected and working correctly. It's something that's vital to your welfare, and to the people you love. You need to ensure the medical alert system you buy works as promised--all the time.
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Tips & Warnings
Medical alert systems can be a good investment for older people, the disabled and people with chronic illnesses who live by themselves.
