How to Troubleshoot a Neptune Dryer

Neptune dryers were made by Maytag, which is part of Whirlpool. They were quite expensive compared to other dryers, but had a reputation for quality. The Neptune series had a sensor dry mode that was good at sensing how wet the clothes were and would stop the dryer at the right time, avoiding over-cooked clothes or sopping-wet ones. The dryer digitally displays the time remaining in the cycle among other readouts. Here's how to troubleshoot common problems with the Neptune dryer. Does this Spark an idea?

Instructions

    • 1

      It the dryer doesn't run, check that the door is latched. Make sure that the power cord is plugged into an electrical outlet.

    • 2

      If the dryer doesn't run and the door was opened mid-cycle, press the "Start/Pause" button again.

    • 3

      If the dryer isn't heating, check that it's set to a heat setting rather than just "air fluff." Air fluff is a mode designed to air long-stored items like comforters, etc.

    • 4

      If the dryer isn't heating, check that it hasn't moved into the cool-down part of its cycle.

    • 5

      If the dryer doesn't dry, check the exhaust for lint buildup. Make sure the vent is clear of obstructions. For example, check for snow on the outside.

    • 6

      If the dryer doesn't dry, reduce the size of the loads. One laundry load should equal one dryer load.

    • 7

      If the dryer is noisy, check for loose coins and buttons. Humming is normal, but the dryer shouldn't rattle. Check that the dryer is resting squarely on its four feet. Screw them up or down to adjust.

    • 8

      If the dry is uneven, un-mix lightweight loads from heavy loads. Sort the loads out for best results.

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