How to Reset a Comcast Motorola

Comcast provides many services, including cable television, telephone service and broadband Internet. When you sign up for Comcast's Internet service you are given the option of renting a broadband modem from the company. They have many types of modems available, including Motorola modems that are easy to reset should you ever need to reset your Internet connection.

Things You'll Need

• Comcast Motorola Modem
• Pen or pin needle

Instructions

Resetting Comcast Motorola Router

1. Unplug your Comcast Motorola Modem from the wall outlet. This will switch the power source from the wall to the internal battery, which has a limited lifespan.

2. Press and hold the reset button on the modem for 10 seconds. The reset button can be found on the back of the modem and will require either a pen or pin needle to reach. After 10 seconds, release the button.

3. Wait for the modem to power off. Because of the internal battery, this can take a few minutes for the battery to lose its charge.

4. Leave the modem unplugged from the wall for another minute.

5. Plug your modem back into the wall and allow your modem to boot up as normal. Give it a minute to go through its rebooting process.

Tips & Warnings

• Be careful when resetting your modem when using a router, as it can lead to one or more of your devices losing its Internet connection for good (or at least until you reset your router).

References

• Motorola: Broadband Modem Instructions (PDF)
• Retrevo