How to Remove QuickBooks Update Agent

QuickBooks is accounting software from Intuit for small-business owners. Users of QuickBooks may experience slow or unresponsive behavior if the software encounters a server busy error. This error may be caused by one of several system processes that run in the background when QuickBooks is launched. According to the QuickBooks support website, one of these processes is the QuickBooks Update Agent. Part of the troubleshooting process for server busy errors is to remove the QuickBooks Update Agent from the system startup folder.

Instructions

1. Navigate to the Startup menu by clicking "Start," choosing "All Programs" and selecting "Startup." Right-click on "QuickBooks Update Agent" and select "Delete" from the pop-up menu. Click "Delete Shortcut" when prompted.

2. Turn off Automatic or Shared Updates in Quickbooks. Launch Quickbooks by selecting it from the Start menu or clicking on the desktop shortcut icon. Click on "Help" in the menu bar and select "Update Quickbooks." Select the "Options" tab in the update window, and select "No" for the Automatic Update option.

3. Open Windows Explorer by clicking on the "My Computer" icon on the desktop. Click "Tools" in the menu bar and select "Folder Options." Click the "View" tab and click the radio button next to "Show hidden files and folders." Uncheck the check box next to "Hide protected operating system files." Click "OK" to apply the changes, and close the Explorer window.

4. Search for the Reboot.bat file by clicking "Start" and selecting "Search." Click "All files and folders," and type "Reboot.bat" in the search field. Click "Search" and wait for the file to be located. Double-click on the file once it is found, then wait for a DOS window to automatically open and close. This allows the Reboot.bat file to run automatically.

5. Quit all programs and restart the computer. The QuickBooks Update Agent has been removed, and will no longer run when the computer is started.

Tips & Warnings

• If server busy error messages continue to appear, refer to the QuickBooks support website for additional troubleshooting steps.

References

• Quickbooks Support website: Troubleshooting server busy errors
• Quickbooks Support website: Turn off automatic updates