How to Update a Verizon Phone When Traveling

You may notice that your Verizon cell phone doesn't work when you are traveling away from home. This could be because the cell phone is not programmed to recognize the Verizon cell phone towers in your current area. You update the "towers" or roaming capabilities of your Verizon phone by dialing the programming code on the phone. It's free and it can increase the signal on your Verizon phone.

Instructions

1. Turn on your Verizon phone.

2. Press the star ("*") button and enter the numbers "228" directly after the star (*228).

3. Select "Send" on the Verizon phone.

4. Listen to the message that plays and then press "2" when you are directed to do so. Remain on the line while the music plays.

5. Wait until you hear that the roaming capabilities have been updated. A message will appear on the screen when this process completes. Then, press the 'End" or "Clear" button on the Verizon phone. Depending on your Verizon phone, the device may reset.

Tips & Warnings

• The Verizon phone must not be roaming or out of service or this will not work.

• Remember that this will only update the roaming capabilities of your Verizon cell phone. You must visit a Verizon store in order to update the software of your Verizon phone or smart phone.

References

• Verizon Wireless Wireless Support