How to Refund Excess Shipping With PayPal
You may have accidentally overcharged a buyer shipping for goods he purchased. PayPal makes it easy for you to refund the extra shipping costs. PayPal is a payment service that allows you to pay for goods and services, as well as send money to recipients while protecting personal account information such as credit card and bank account numbers. See how easy it is to send payment.
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Instructions
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Logon to your PayPal account using your email address and password.
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Click the "Send Money" link. Type the email address or mobile phone number of the person to whom you want to send the refund.
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Enter the amount you want to refund and click the "Personal" tab. Select the "Payment owed" radio button and click "Continue."
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Review the refund information. Type a short optional message and click "Send Money" to send the refund to your recipient.
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