Uninstall the webcam drivers and then reinstall the latest version of the drivers if your device is not working as it should. Some webcams come with software in addition to the drivers; remove the manufacturer's software using Add or Remove Programs in the Control Panel to free some disk space. However, removing the manufacturer's software doesn't remove the drivers in most cases. To remove the drivers, access the Device Manager. Note that you may not be able to connect to the webcam if you uninstall the drivers. To reinstall the device, download the latest drivers on the manufacturer's website.
Uninstall the Webcam Drivers
Launch the Device Manager in Windows 8.1 by pressing "Windows-X" to display the Power User menu and then selecting "Device Manager." The Windows key is located between the Alt and Ctrl keys on most keyboards. In Windows 7, click the "Start" button, type "Device Manager" in the Search Programs and Files box and choose "Device Manager" in the Control Panel section. Double-click the "Imaging Devices" node to expand it and view all webcams installed on your system. Double-click the webcam you wish to uninstall, click the "Driver" tab and then select the "Uninstall" button. Press "OK" to confirm the action and uninstall the webcam drivers. If you recently updated the drivers and the webcam malfunctioned, roll back to the previously installed driver by clicking the "Roll Back Driver" button.
Remove Webcam Software
To remove webcam software, display the Power User menu in Windows 8.1 and click "Control Panel" to launch the utility. In Windows 7, press the Start button and then select "Control Panel." Click the "Uninstall a Program" link in the Programs section to view all programs installed on your computer. Locate the webcam software and select it. Choose "Uninstall" and follow all prompts until the software uninstall is complete.
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