How to Change Your AT&T Telephone Directory Listing
In the event that you move or discover that your AT&T telephone directory listing is incorrect, contacting the company to update your information is relatively easy. Updating your information allows your friends and family to easily locate and contact you, especially if you've recently moved. In some cases, you may need to pay a small fee to AT&T to update or change your information, but this fee is often added directly to your upcoming bill.
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Instructions
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Contact an AT&T representative by visiting the official website and clicking on the "Contact" link. Provide your regional location, so they can direct you to a representative in your area.
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Explain to the representative that you are interested in changing your telephone directory listing. Be sure to include the circumstances surrounding the need for change, such as a recent move or a mistake in the listing.
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Give them your new address, or point out the mistake you've noted in your listing. Be sure to provide specific details so there is no further mistake when your new listing goes live.
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Ask about charges. When you receive a new telephone number from AT&T, you are not required to pay a charge for a new listing, but if you move and carry the same number with you, you may be expected to pay a small fee to alter the details of your listing.
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Confirm the details with the representative before completing the call. Have them read back the information so you know there won't be a mistake with the new listing.
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Tips & Warnings
Depending on the time of year that you make the changes to your AT&T telephone directory listing, it could be months before the new paper edition of the phone directory is available. Your listing will be updated in the online and call-center directories within one to two weeks of making the adjustment.
