How to Build an Online Suggestion Box
As a website manager or builder, you have to be open to feedback and suggestions from your visitors. There may be a serious flaw with your site, product, or services that you have been overlooking that could be preventing you from achieving the success that you want. Place a very simple online suggestion box form on your site to make it easy for visitors to contact you about issues.
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Instructions
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Open your HTML document for editing. This can be any page on your website where you want the suggestion box to appear. Go to the <body> section of your code and decide where you want to place the suggestion box on your page.
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Type in "<form action="suggestions.pl" method="post" action="mailto:you@abc123co.com">" without the outside quotes. This opens your suggestion form. The "suggestions.pl" reference is a page that should be located inside of the CGI bin on your Web server (this information is usually provided by your web host and will likely have a different name---see "Resources" for more information). That "suggestions.pl" page is what processes the form. The email address should be replaced with your own. This will form tag will allow the suggestion box information to be transmitted to your email address.
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Enter "<p><tr><td>Your Name:</td><td><input name="name" size="30"></td></tr>" into the next line of your HTML code (leave out the outside quotation marks).
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Type in "<p><tr><td>Your Email: </td><td><input name="email" size="30"></td></tr>" (no quotation marks) on the line after that. This asks for an email address from your visitor.
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Enter "<p><tr><td>Suggestion: </td><td><TEXTAREA name="suggestion" rows="4" cols="50"></TEXTAREA></td></tr>" (no quotes) on the next line. This calls for the customer's suggestion and allows for a large enough box to fit his comments.
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Create a submit button to close the form code. Enter "<p><tr><td><input type="submit" value="Submit Suggestion"></td></tr>" without the quotation marks.
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Type "</form>" on the final line of the suggestion box code. This closes the form (all of these aforementioned lines of code should be inside of your <body> tags).
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Save and upload the new HTML file to your web server and visit the page to assure that the suggestion box works. Send a suggestion to yourself to see how the information will appear in your email box.
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