How to Configure Cox Webmail to Thunderbird
Originally released in 2004, Thunderbird is Mozilla's free cross-platform email client that lets you retrieve messages stored in a mailbox on a remote system. You can configure Thunderbird to retrieve and manage your Cox Webmail in Windows and Mac.
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Instructions
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Configuring Thunderbird 2 for Windows and Mac
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1
Open Thunderbird. Select the "File" menu, choose "New" and click "Account" to launch the Account Wizard. Alternatively, the Account Wizard can be launched by selecting the "Tools" menu, choosing "Account Settings" and clicking the "Add Account" button. The Account Wizard will also run automatically the first time you use Thunderbird.
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In the Account Wizard, click the radio button next to "Email account" and choose "Next" or "Continue."
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3
Enter the relevant information in the "Your name" and "Email address" fields and click "Next" or "Continue." The information you enter in the "Your name" field will be displayed in the "From" field of all your outgoing email messages.
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4
In the Server Information dialog box, select the "POP" radio button. Then, enter the name of your POP3 server in the "Incoming Server" field and the name of your SMTP server in the "Outgoing Server" field. Consult Cox's Email and News Server Names directory for your correct email server names (see Resources). Click the "Next" or "Continue" button.
If you have multiple email accounts and you prefer to have your email sorted, uncheck the box next to "Use Global Inbox." Enabling the Global Inbox means that all your email will be sorted into one inbox no matter how many email accounts you have. If you have only one email account, you can leave the Global Inbox enabled.
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5
Type your Cox User ID in both the "Incoming User Name" and "Outgoing User Name" fields. Click "Next" or "Continue."
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6
Enter a name for your email account in the "Account Name" field and click "Next" or "Continue." You can use any name for your email account.
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Verify that all of the information displayed in the Account Wizard's final screen is correct and click "Finish" or "Done."
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8
Finish by entering the password for your Cox Webmail account and click "OK." Check the box next to "Use Password Manager to remember this password" if you do not wish to enter your password every time you run Thunderbird. Note that your email account may be less secure.
Mail Account Setup in Thunderbird 3
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Thunderbird 3, released in December 2009, can automatically detect your email account settings for you. Open Thunderbird, select the "File" menu, choose "New" and click "Email Account."
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10
In the Mail Account Setup Wizard, enter your name in the "Your name" field. Enter your email address in the "Email address" field and finish by typing your password in the "Password" field. Check the "Remember password" box if you do not want to enter your email password every time you run Thunderbird. Click "Continue."
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11
Thunderbird 3 will attempt to detect your email account settings for you. When it has finished, Thunderbird will display the settings for your incoming and outgoing mail servers. Finish by clicking "Create Account."
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12
Your email account will now appear in the Smart Folders pane on the left side of the screen. Right-click on your account name and select "Get Messages" to retrieve your email.
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Tips & Warnings
At this time, Cox only provides instructions for creating a POP3 email account in Thunderbird. This means that Thunderbird will download your email from the Cox mail server and store it locally on your computer. If you routinely check your email from different computers, your messages may not be available. In addition, if you have a hardware problem, you can lose any email messages stored locally on your hard drive.
