How to Activate My AT&T Phone Card
A prepaid cell phone card can provide convenience and savings. Choosing to use only as many minutes as you have prepaid for can keep you from wasting precious minutes and money. Perhaps you have chosen the AT&T phone card because of the company's longevity and reputation. Customer service and technical support are easy to reach and available around the clock. Your phone card will undergo a partial activation at checkout when it is purchased.
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Instructions
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Prepare to Activate
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1
Locate your IMEI number. It is a 15-digit number. You can find it on the box, or beneath your phone's battery. If your phone is powered on, even though it is not yet activated, you can get your IMEI number by dialing *#06# and pressing "Send." The IMEI number will appear on the screen of your phone.
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2
Locate your SIM card number. Near the center of your phone card, you will see your SIM card. It is a very small punchout card, measuring less than a square inch. You can actually push the SIM card out of your phone card. On the back of the SIM card, you will see a 20-digit number that starts with the digits 89. The number will be identified as the ICCID. This is your SIM card number.
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3
Decide whether to activate via live phone agent, automated phone system or online. According to an AT&T representative, using a live agent by phone may get you faster results.
Activate via Live Phone Agent
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4
Call AT&T Customer Service. You can find the phone number on the back of the phone card, in printed materials that were packaged with the phone and online at the Contact Us screen.
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Choose to speak with a customer service agent.
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Give your IMEI number, SIM card (ICCID) number, and ZIP code when asked. The agent will confirm that your phone card is activated and ready for use.
Activate Using Automated System
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7
Phone the activation number prominently displayed on your new card.
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8
Answer "Yes" when asked whether you are calling to activate your phone card.
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Follow the prompts to enter your IMEI number, SIM card number and ZIP code. The system will confirm to you that the card has been activated.
Activate Online
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10
Go to att.com/gophone. On the homepage, click "Activate Now" in the "Activate Account" box.
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Type in your SIM card number and click "Enter."
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Follow the remaining prompts to enter your IMEI number and ZIP code. The site will notify you when the activation is complete.
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Tips & Warnings
If you look for your IMEI number underneath your phone battery, be careful to power off your phone before opening the back cover and removing the battery.
