How to Fix a PC That Freezes
It can be difficult to resolve issues with a PC that freezes, crashes or behaves erratically, but there are some built-in tools designed to make getting to the root of the problem a lot easier. By learning these troubleshooting steps, you will be able to resolve these common problems and avoid some major hassles.
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Instructions
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Pay attention to your computer and its symptoms. If you are always working in the same program when the computer crashes or freezes, chances are good that there is an issue with that particular program. For instance, if you are always working on a PowerPoint presentation when your PC spontaneously reboots, freezes or behaves erratically, there is a good chance that your installation of Microsoft Office will need to be repaired.
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Take note of the time of your crashes and freezes. You can use Event Viewer to troubleshoot these problems and resolve them. To invoke Event Viewer, simply click on the "Start" button and choose "Control Panel" from the menu. Then double-click on the "Administrative Tools" icon, and choose "Event Viewer" from the list of options. Event Viewer records all of the things that have happened to your PC, including all those times your PC froze or crashed. Look for the time stamp that matches your most recent problem, and take note of the application that caused it.
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Start Task Manager the next time your computer freezes. To start Task Manager, right-click on the taskbar and choose "Task Manager." Look at the "Applications" tab, and check for any programs that show a status of "Not Responding." If the same program is frequently the cause of the freezing, chances are that program will need to be repaired or reinstalled.
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