How to Obtain a Food Industry Customer Service Job
It can be relatively easy to find a food industry customer service job, especially if you have relevant experience. However, it can be more difficult to find a food industry customer service job with a good company, with decent pay and an appealing work environment. Increase your chance of finding a good-paying job in the customer service end of the food industry by building your skills and experience and cultivating a persona that is friendly and helpful to potential customers.
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Instructions
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Gain experience and build skills in an entry-level job. If you have no previous experience in food industry customer service, accept any job in the field, including working the counter at a fast food restaurant. The pay may be low and the work less than challenging, but with the right attitude you can learn valuable customer service skills.
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Write a resume that includes your previous job experience, education in the hospitality field, and references whom you can count on to recommend you enthusiastically to a potential new employer.
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Take the class and the test to obtain a food worker card. Go to your local health department's website to find a list of times and places where you can take the food safety class and food worker test. This class will teach you basics about temperature control, safe food handling, and proper hand washing. The fee and the time involved tend to be minimal, and the test tends to be easy. However, taking the trouble to get the card signals to a potential employer that you are serious about working in the field.
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Tell friends in the food service industry that you are interested in finding a job in their field. Ask them to let you know when jobs open up in restaurants and food service establishments where they work, and use them as references when you apply for these positions.
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Ask employees at restaurants and coffee shops that you frequent about current openings. Be a good customer by being respectful, tipping well, and not asking unnecessary questions, so they will want to work with you.
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Check online and print classified ads for food service job listings in your area.
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