How to Make Money at Home Answering Phones
Working from home has become a popular option for more and more people. Some rely on the convenience to avoid a long commute or to save on the expense of an office rental. Mothers often look for work-at-home opportunities so they can keep their children near them and avoid the cost of daycare. Finding legitimate work-from-home jobs can be challenging but there are several companies that rely on home offices to keep their businesses running smoothly.
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Instructions
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Conduct an online search for work-at-home opportunities. Companies like Alpine Access, West at Home and Live Ops are businesses that use in-home call centers. They contract with companies like J. Crew and the Home Shopping Network to provide customer service.
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Take a closer look at each website to make sure you meet its qualifications. There are no upstart costs for these legitimate companies but the site will generally require a resume and you'll be asked to fill out an application. You may also be asked to complete a test that is meant to weed out people who are not suitable for the job offered.
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Review your resume to make sure you have included any experience that relates to customer service and handling telephone calls. Leave out information that is not relevant to the job you are seeking.
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Ready your work space by making sure you will have a quiet and private place to receive calls. Most companies require that you have a dedicated phone line and high-speed Internet connection. Prepare your budget accordingly.
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Treat your at-home job like any other job. Arrive on time to complete your shift. If you are given a script then stick to it and offer any up-sells that are appropriate. Avoid browsing the Internet or other distractions that will affect your ability to concentrate on your phone calls. Answering every incoming call and increasing sales opportunities are the two keys to making money from home while answering phones.
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