How to Fix XBox 360 Green Ring No Video
According to an August 2009 Game Informer magazine reader survey, Microsoft's Xbox 360 has experienced an unprecedented console failure rate when compared to its competition. In fact, the survey stated that the failure rate was greater than 50 percent during the first four years, due to the infamous "Red Ring of Death" or E74 errors. If your Xbox 360 console displays a green ring but does not output video to your television, don't be alarmed, as this indicates the problem is an easy one to correct--a faulty connection between your console and television.
If one of the following troubleshooting steps corrects the issue, then there is no need to continue to the next step.
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Things You'll Need
- Xbox 360 console
- A/V cable (component, composite or HDMI)
- Television monitor
Instructions
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1
Remove any disc from the Xbox 360's tray and turn off the console. After 10 seconds, try turning it on without a disc. If the console outputs a display on your television, then a defective game was the culprit. Try a different game to ensure it doesn't happen again.
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2
Unplug all cables from the rear of the Xbox console; wait 30 seconds, then firmly reconnect all the cables and power on the console.
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3
Verify the television is set on the correct video input selection. If you don't know the video input, then trace the A/V cord to the inputs on the back of your television and ensure the cords are firmly inserted in their proper connections.
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4
Reset the Xbox 360's display settings. With the system powered on using the guide button on Xbox 360 controller, hold the right trigger while simultaneously pressing the "Y" button. The console will restart with default display settings.
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5
Connect a different Xbox 360 A/V Cable or HDMI. It could be that your console is transferring the images, but the cord is simply faulty.
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6
Contact Xbox Support for further troubleshooting options, or to ship your console to a Microsoft repair facility.
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Tips & Warnings
Usually a bad connection at the rear of the 360 will produce four-flashing red rings, not green. However, there have been cases where the A/V cable is inserted far enough into the Xbox to prevent the red rings, but not far enough to correctly display an image on a television.
Never try to troubleshoot your Xbox 360 while there is a disc in your console's disc-tray. The constant moving of the system can dislodge the disc inside the console. On the other hand, a bad disc can prevent the 360 for displaying images; thereby, masking the true problem.
