How to Create a Call Tree
Planning for emergencies should be done well ahead of an actual emergency. One component of an emergency prep list for any organization is a call tree. A call tree is a list of organization members or employees to contact in case of emergency. Remember to update it regularly, at least twice a year, even if your organization experiences little turnover; people get new phone numbers and move all the time.
Other People Are Reading
Things You'll Need
- Computer with spreadsheet software, or pen and paper
- Phone numbers and names of everyone in organization
Instructions
-
-
1
Create a flowchart for your organization using a pen and paper or a computer software spreadsheet. List the organization members' names, positions and phone numbers. If desired, include their email and physical addresses.
-
2
List the head of the organization first, then list an alternate person to contact below the head person (unless the organization is small enough that no alternate exists).
-
-
3
Create subgroup listings of teams within the organization. List the team leader for each, followed by the alternate team leader. Create as many teams as necessary for your organization.
-
4
Compose detailed usage instructions at the bottom of the page. For example, write that the head of the organization calls team leaders, the team leaders call all members of their teams, and the team leaders call the head of the organization back with reports of who was or was not contacted.
-
5
Circulate the call tree to everyone in the organization.
-
1
Tips & Warnings
Test the call tree on a periodic basis.
