How to Fix No Sound Problems on a PC

When your PC stops making sound, there's an underlying problem that needs to be fixed. Fortunately, most sound problems are relatively simple to fix, and the sound can be on again with a few clicks of the mouse. However, there may be other issues, like issues with the sound card, that require a little more work. Fixing your audio problems on your PC starts with finding the source of the problem.

Instructions

1. Check that your volume on your computer is not muted. Take a look at the task bar. Locate the icon that looks like a speaker. Click on it. If the mute button is pressed, click it to un-mute your computer. If your mute button is not pressed, make sure the speakers are turned up. If they are turned up and you still hear no sound, move on to Step 2.

2. Open Device Manager on your computer. Click "Start" or the Windows icon, then click "Control Panel." On the Control Panel menu, select "System and Maintenance" and then click "Device Manager." Provide confirmation if prompted. Click on the "Sound, video, and game controllers" category in order to expand it. Look to see if a sound card is listed. If not, you will need to install a sound card.

3. Look for a exclamation mark next to the name of your sound card. If there is a yellow question mark, right-click the sound card and click "Properties." Make sure the general tab is selected, and check the status of the device (in the Device status box). Go through the required steps to repair the sound card. If you do have a sound card installed and there are no errors, but you still have no audio, see Step 4.

4. Check to make sure your speakers are plugged into the correct jack. If you have a USB device, it should plug into any USB port, but if you have a 1/8 inch cable, there is a specified jack for it on the back of the computer.

5. Make sure that your sound card is compatible with your operating system. Check the package that the sound card came in or visit the manufacturer's website for more information.

Tips & Warnings

• Visit the manufacturer's website listed on the package that your computer, speakers and/or headphones came in. They may be able to assist you further with your issues.

References

• Microsoft: Tips for Fixing Common Sound Problems

Resources

• Read this Article in Spanish