How to Run a Drug Rehab Center
Check your hall closet. How many hats do you see? You'll need at least two if you're going to run an efficient drug rehabilitation center. One day, you'll don your clinician's hat and use your experience to oversee medical protocols, patient diagnoses and care. Next day, you're all about administering facility business, keeping bills paid, following up on renovations and marketing campaigns or mediating issues between staffers.
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Things You'll Need
- Education in mental health administration
- Experience in drug rehab management
- Policies and protocols
Instructions
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Become the "numbers expert" on staff by exhibiting a thorough understanding of everything from the center's profit and loss statements to an ability to analyze cost-comparisons submitted by vendors supplying the facility with everything from food to medical supplies and drugs.
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2
Know all of your staffers by name---from janitorial workers to medical professionals. Take an interest in employees. Understand individual job descriptions and encourage ambition and additional training opportunities so staff morale stays high, employee turnover stays low and patients receive topnotch care as they recover.
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Follow the language in the drug rehab center's business plan, mission statement and goals closely. Maintain a loyalty to corporate executives, but don't be fearful of questioning authority when necessary to make certain lines of communication stay open and protocols are followed in a consistent manner.
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4
Oversee obtaining and renewing permit, licensing, certification and accreditation credentials required to keep the drug rehab center's doors open, particularly as this documentation relates to government and/or private funding mandates. Maintain financial records on a regular schedule to catch accounting errors as they occur. Keep center owners apprised of the facility's financial footing at all times out of respect for their investment in the business.
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Be fair about scheduling tasks so staffers never feel others are receiving preferential treatment with shift hours and days off. Adhere to equal opportunity laws to make certain your hiring policies are as expansive as possible, particularly if government money helps fund the center.
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Expect to be on call 24/7 to handle emergencies. Appoint high-level administrators to help you bear keep watch over facility operations so you're not perpetually exhausted from such demands. However, make certain you are always kept in the loop when problems arise at the center.
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Set an example staff members will want to emulate by respecting patient confidentiality. Use existing or new policies to clamp down on infractions that threaten a patient's well-being (e.g., leaking news or documents about a VIP's self-commitment without permission) and always conduct checks of the facility's computer system to make certain sensitive information remains protected.
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