How to Retrieve XBox Live Account Information

If you're at a friend's house or using a new Xbox 360 and want to use your Xbox Live account to play online, you're in luck. Microsoft allows Xbox Live gold and silver accounts to retrieve their account information from any Xbox 360. The process is built in to every Xbox 360 that's connected to the Internet. All you have to do is have the Windows Live-ID username and password that you used to create your account and follow the prompts.

Things You'll Need

• Xbox Live
• Xbox 360
• Xbox Live account

Instructions

1. Turn on any Xbox 360 that's connected to the Internet. Press the Xbox guide button on your controller as if you were going to sign in to your account. Instead, use the left thumb stick to navigate to "Recover Gamertag" and press the "A" button. This will open a dialogue box. Press "A" again to continue. You'll then be notified that you must end your session. Press up on the left thumb stick to navigate to "Yes," then press the "A" button.

2. Enter your information in the "Gamertag" text box, then press "Next."

3. Enter the Windows Live-ID associated with your gamertag in the "Username" text box. Entering in the correct information automatically sends you to the next prompt.

4. Read the Xbox Live terms of agreement and navigate to "Agree" with the thumbstick and press the "A" button. You'll then be asked if you'd like to save your Windows Live-ID password. Select "Yes" or "No." The Xbox 360 will then begin retrieving your Xbox Live account information. The process may take a few minutes as it retrieves and downloads the data to the hard drive.

References

• Xbox Support