If you notice fraud on your checking account, it is vital that you report it to your bank as soon as possible. In an MSNBC article, Banker's Online editor John Burnett noted, "When it’s an ongoing, repeat fraud, then the customer can end up being responsible if they fail to contact the bank. But usually, they are covered." By reporting fraud to a checking account as soon as possible, you maximize your chances of recovering the money you lost. Knowing what information you need and what to expect during the process can make the experience as smooth and painless as possible.
Reporting Checking Account Fraud
Ensure that the transactions you suspect are truly fraudulent. When you report the transactions, the bank will likely press charges against the person who completed the activity, even if it is one of your family members. Check with all members of your household to ensure that the charges were not made by someone close to you.
Gather all information about the fraudulent transactions. The more information you are able to show the bank, the easier the investigation will be. On your account statement or a printout from your online banking, highlight each fraudulent transaction. Make notes about why you believe they were fraudulent and any ideas you have about how they might have occurred.
Visit the local branch of your bank, taking all documentation with you.
Speak with a qualified employee--usually a personal banker or manager, and explain exactly which transactions are fraudulent and why you believe that they are inaccurate.
Fill out any paperwork required by the bank, including affidavits or other documentation. You may also be asked to complete a police report. The bank staff will be happy to assist you with any questions you may have.
Monitor your account for any additional fraud. Keep in contact with your bank regarding the resolution process.