How to Find Companies That Hire Home Based Customer Service Agents
Home based customer service agents go beyond just answering the phone at the office. They call customers to do satisfaction surveys, they call customers to remind them of appointments, they may even do a little data entry along with the basic customer service job. Home based workers must supply their own computer, working area, fax machine, corded phone with long distance plan, and other basic office supplies. A work at home customer service agent is required to work in a quite spot, meaning that having a kid running around the office while you work will not be tolerated.
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Instructions
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Offer a company a personal touch by contacting companies that are local. The companies you contact do not have to be the typical company that needs a call service. Think about companies that need someone to call to double check appointments, remind people of their bills, answer customer questions, call customers back with requested information. I found that pool cleaners, small construction companies, water bottle companies, specialized house cleaning companies, and web based companies are great targets to seek home based employment as a customer service agent.
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Many businesses hesitate to hire home based companies to do customer service even though the service would be of huge benefit to them because they are afraid that they will loose their personal touch. Contacting businesses directly will allow them to know that their customers will not be sent to a small town in a third world country, where people do not speak proper English.
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Consider working with web based companies. Web based companies who cover a large area either in the states or wold wide are able to hire workers across the globe that work in their own home. Some of the more well know web based customer service companies who hire from home are West Communications, LiveOps, Alpine Access, Cloud10 Communications, Convergys, Brighten Communications, and VIPDesk. Look out for website that require you to send personal information through a non secured web page. Never pay a company to work, they are suppose to be paying you.
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Tips & Warnings
Applicants for a home based customer service job are typically required to have a long distance phone plan, corded phone, high speed computer, and have a quit place to work.
When applying with companies that hire strictly home based employees expect to get a back ground check, have a drug test, and go through more then one interview.
Resources
- How I Learned To Work At Home Around A Busy Families Schedule
- Home To Work From Home Without Asking For Refferals.
- How to Work from Home Without Starting a Business
- How to Find Companies That Hire People to Do Assembly Work From Home Jobs
- List Of Companies That Hire Work at Home Customer Service Workers
- How to know if you are unemployable as a work from home employee.
