How to Prepare for Police Dispatcher Exams
Police dispatchers have an overlooked but crucial position in responding to emergencies and crises. Their duties require determination and a high tolerance for stress. When hiring a dispatcher, departments want to find someone who is knowledgeable and possesses the right combination of qualities that will lead to success. But specific tests vary widely. Each state makes the specific testing methods easily accessible for applicants, sometimes providing guides and practice tests.
Instructions
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Discuss the exams with the officials that administer this exam. Find out which kind of test you will be taking. Some states, like Oregon, have developed their own test, and some have hired agencies to test applicants. The state of New York has a test that is not a dispatcher test, but instead quantifies the applicant's analytical skills.
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Research the specific test, by talking to any current dispatchers, to find out what kinds of difficulties applicants have had. California, among other states, provides guides online. From this, you can devise study methods to shore up weaknesses and improve strengths.
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If available, pick up examination guides and practice tests. Take the tests in an environment that roughly simulates the testing situation.
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Find interactive programs that will test your specific dispatcher skills. There are a wide range of e-comm programs and testing software that help prospective dispatchers hone their skills.
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Schedule the test when you feel prepared. Show up with the appropriate pencils and notepaper, but be certain that both are in compliance with the test specifications.
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Tips & Warnings
Each states' tests vary widely. The California test asks applicants to study a "shift bulletin" for three minutes and then try to recall details from the bulletin, such as the height of a witness. The New York state test implements a standard public servant's exam. In this test, applicants are given general analytical questions, like geometry-based problems.