How to Remove Symantec Email Proxy Popups


Symantec is a quality antivirus program that scans your computer and protects you from potential viruses and spyware. Some people have an email scanner as part of their antivirus package, and sometimes you will get bombarded will tons of pop-ups saying, "Symantec Email Proxy cannot scan your email messages because your network is not properly configured." This can be due to a virus that has infiltrated your computer, or a conflict with the Symantec email protection program. Disabling the outgoing email scanner will stop these pop-ups.

  • Run the Norton antivirus program.

  • Go to the options menu and select the tab labeled "Norton Antivirus" (note: this step is only necessary for people who run more complete packages of Norton Antivirus).

  • Select the "Email" tab on the left hand side of the menu.

  • Find the "Scan Outgoing Email" option and disable it. There will be a box beside this option, just make sure it is not checked. Press the "OK" button at the bottom of the menu to save these settings.

  • Sometimes a "Protection Alert" will pop-up giving you the option to permanently save the settings. Check this box and select "OK."

  • Restart the computer for the changes to take effect.

Tips & Warnings

  • While this will stop the warnings from popping up, it might not address the root problem. You should still disable your System Restore option, update your Norton Antivirus program, and run a full system scan to ensure there is not a virus lurking in your computer.

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