How to Become a Telesales Worker

A job as a telesales representative has a number of duties and responsibilities. If you want this type of job, you should enjoy talking on the phone with customers. As a telesales worker, you'll be required to hit certain goals and objectives for the company you're working for. There will be customers who say no to your solicitations, so you must have the ability to not take rejection personally. You need to have a good attitude and a high energy level. Many jobs in telesales do not require a high school diploma.

Difficulty: Moderate

Instructions

1. Get appropriate experience. Many companies want you to have at least one year of customer service experience (though this requirement varies by company). A candidate with a good attitude, high energy and the ability to communicate with people is more likely to get hired than someone who does not have these traits. If you have any type of telesales experience, that will work in your favor.

2. Research everything you may need to know about a particular telesales jobs. Most telesales reps are given a list of current customers, as well as potential customers, to call as possible leads. You may have to read from scripts and sell products to potential customers. As a telesales worker, your job may be to pique the customer's curiosity and then transfer them to a sales representative for more information. Some jobs pay a base salary plus a commission.

3. Design your resume to specifically target telesales jobs, which will improve your chances of getting hired. A resume that's too broad in scope will make it appear that you don't know what you really want to do. Your resume is a marketing tool that represents you and your skills---make sure it's accurate and professional.

4. Apply online on job-search websites. You can locate telesales jobs by location, keywords or employer; some job-search sites allow you to search for jobs using more categories. Don't limit yourself to one or two companies---apply to as many as possible. This increases the likelihood that you will be hired.

5. Prepare for the interview if you're lucky enough to land one. Some companies will conduct a 20- to 30-minute phone interview. This is your chance to prove to the interviewer that you should be the one to get the job. Always speak in a clear and professional tone. The interviewer will be listening to see how you come across on the phone. This could be the one factor that determines if you will be invited to visit the company for a face-to-face interview. Know at least five or six solid facts about the company to show you've done your research.

References

• Telesales workers
• telemarketing

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