Things You'll Need:
- Correct four-digit PIN number
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Step 1
Flip open the phone and press and hold the "Enter" (Power Off) button to turn the phone on.
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Step 2
Press the "Unlock" button, which is the left soft button.
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Step 3
Enter your four-digit PIN number. If this doesn't work, move on to Step 4.
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Step 4
Enter either of the following numbers: the last four digits of your Social Security number; the last four digits of your Spring PCS phone number; or "0000." If this doesn't work, it's probably because the phone wasn't activated before it was shipped. Move on to Step 5.
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Step 5
Contact Sprint PCS Customer Solutions and you will be given a PIN number that will allow you to unlock your phone. Once you have the PIN number, perform Steps 2 and 3 and the phone will be unlocked.






