How to Unlock Your AT&T Cellphone

How to Unlock Your AT&T Cellphone thumbnail
The SIM card contains information stored on your phone.

Your AT&T cellphone requires an unlock code for the subscriber identity module, or SIM card, if you wish to switch from AT&T to another wireless service provider. Unlocking your AT&T SIM allows you to take advantage of different payment plans that other providers offer, or to temporarily switch to another service provider while you are traveling. AT&T does not allow everyone to take advantage of this option; your account must fulfill certain requirements before the company will give you the unlock code.

Things You'll Need

  • IMEI number
  • Around 30 minutes
  • Reason for unlock
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Instructions

    • 1

      Fulfill the requirements to unlock your AT&T cellphone. AT&T will only give you the unlock code if your account is active and in good standing. If AT&T manufactured your specific phone, you must have had service for at least six months, or be able to prove your purchase with a receipt. In some cases, you may obtain your unlock code if you ask AT&T for a temporary switch to another service provider while you are traveling to another country.

    • 2

      Call AT&T's customer service at 1-800-331-0500 and request your SIM unlock code.

    • 3

      Follow the instructions AT&T gives you to unlock your phone. The procedure may vary, depending on exactly which phone you have. For example, you will likely need to confirm your IMEI, remove the old SIM card and insert a new one. Once you do this, the phone will prompt you to enter the SIM unlock code. After entering the code, press "OK" to confirm.

Tips & Warnings

  • Tell them your going on vacation

  • The cell phone company will want a reason for the unlock request.

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References

Resources

  • Photo Credit BananaStock/BananaStock/Getty Images

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