How to Tell What Style My Oneida Flatware Is?
Over 100 years ago, a small New York community focused on religious and social change as a group began creating a wide variety of items to sell to benefit their community including flatware. Since then, a tradition of Oneida products developed in the United States and around the world. Whether you received your Oneida flatware as a gift, collect Oneida flatware, purchased it used or need a replacement piece, you can easily find your flatware style (pattern) through Oneida Customer Service. Does this Spark an idea?
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Instructions
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Photograph your flatware against a white or solid-color background. Take close-up shots of the handles--especially intricate patterns--and take a photograph of a mix of pieces together (at least a knife, fork and spoon) to help make the search easier.
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Upload your photographs to your computer.
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Write down the information stamped into the metal on the back of the handle. This information helps to narrow down the flatware's production year or line. If you know the name of the store where you purchased your flatware, write down that information as well.
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Follow the Oneida Customer Service link in the Resources section to retrieve current contact information (office hours, phone, fax, address).
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Call Oneida Customer Service to obtain the email address or fax contact information of a customer service agent and email your pictures and information to that agent to confirm your Oneida flatware pattern style. Although Oneida has an email web form, the option does not include an attachment feature to send photographs and customer service can rarely confirm a pattern style without seeing a photograph.
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Tips & Warnings
If you have tarnished flatware, clean it before taking any photographs as tarnish can make patterns and/or backstamps unclear.
Although Oneida provides customers with a "View All Patterns" page and "Pattern Identifier" tool, using these features can take longer than contacting Oneida Customer Service direct for help and may in fact fail to yield a result. Not only does the "View All Patterns" page does not feature every pattern ever made; in addition, you must know the type of metal used in your flatware and the store of purchase for a productive "Pattern Identifier" search. Never postal mail your pattern style request as mailed requests can take longer than email or faxing.
