How to Make a Video Relay Call to a Deaf Person
Video relay calls present a new communication tool for hearing impaired individuals. It is now possible to contact a person with hearing loss through a video relay call by calling a number and talking to a video relay service operator. The operator will contact the deaf person through an Internet link to that person's computer. Using special software and a webcam, the operator will use sign language to communicate with the person and will relay the conversation to the caller.
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Instructions
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Obtain the deaf person's IP address, or Integrated Services Digital Network (ISDN) Number or the 10-digit number which has been assigned to his computer's video relay service connection.
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Call 1-888-VRS-9998.You will probably be required to provide the video relay service operator with the IP address, ISDN number or the 10-digit number assigned to the user of the video relay service.
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During the conversation the caller is no longer required to use the traditional text relay (TTY) communication prompts such as "GA" and "SK". The video relay service allows smooth communication between the caller and the recipient of the call. The uncomfortable delays and strange terminology that accompanies TTY calls has been eliminated, and callers can now converse without interruption.
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Tips & Warnings
Hearing impaired individuals who wish to use a video relay service to make outgoing calls can do so at no cost via a number of video relay service providers. In order to find one of these providers, the person should search the Internet for "video relay services." The person will sign up for a 10-digit number and get a free download, which will install the necessary software to make outgoing video relay calls and receive incoming calls. In order for the service, the person must own a computer capable of running the software, a webcam and have a working knowledge of sign language. The video relay system can also be used to connect two hearing impaired people. In order to connect to another deaf person the caller will need the irecipients IP address, ISDN number or assigned 10-digit number.
