How to Diagnose Maytag Neptune Dryer Problems

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Maytag's Neptune line of clothes dryers feature a large-capacity, front loading design. The Neptune dyer can be stacked if used in conjunction with a Neptune washer, and it features 22 wash cycles. The Neptune dryer is known for its durability, but as with any dryer, problems can develop. Most of the problems can be traced to user error or an electrical supply problem.

Things You'll Need

  • Level
  • Ensure that the dryer's door is latched shut and that the power cord is plugged into an electrical outlet. Also check the home's fuse box for a tripped circuit breaker.

  • Make sure that the "Air Fluff" button on the dryer's touchscreen has not been selected if the dryer fails to produce heat. Also clear the lint screen if the dryer fails to heat.

  • Check the exhaust system, which exits from the back of the dryer for clogs, which commonly occur if the lint screen has not been cleaned regularly. Also ensure that only 4-inch metal exhaust tubing is used for the exhaust system. If clogs are present due to an improper exhaust system, the dryer will fail to dry the clothing completely. Also avoid overloading the dryer, which can also cause a drying problem. The amount of clothing equal to a single wash load should not be exceeded.

  • Check for the presence of loose items if the dryer produces noise, such as coins and loose buttons. The dryer will also produce noise if it is not leveled properly. Place a level on top of the dryer and turn the foot located on the bottom of each corner of the dryer until the dryer is level.

References

  • Maytag Neptune Dryer Use & Care Guide; Maytag Appliances Sales Company; 2003
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