Things You'll Need:
- Proof of purchase
-
Step 1
Locate a Toshiba Authorized Service Professional (ASP) in your locality. You may have to contact Toshiba support to find out the nearest ASP.
-
Step 2
Take your Tecra M2 to the ASP. Hand over the proof of purchase to the ASP to prove your ownership. The ASP may be authorized to erase the contents of the BIOS and bring it to a known state without any password.
-
Step 3
Inquire from the ASP whether the service will be free of charge. Some Toshiba laptops have this problem -- the laptop suddenly asks for a BIOS password. If your laptop is one such model, the ASP will delete the BIOS password free of charge. Otherwise, you need to pay a small fee (typically around $30) for the service.
-
Step 4
Collect you laptop at the time specified by the ASP. Press the "Power" button. Your laptop should boot up without asking for a BIOS password.












