A gap analysis report seeks to benchmark the performance of an organization against target standards or goals. Any type of organization or business can be effectively analyzed using gap analysis methodology. According to Adams Sixth Sigma, all successful organizations have a process of gathering data and subjecting it to thorough gap analysis. Gap analysis is appropriately utilized when reviewing performance within all facets of an organization. These can include, but are not limited to, information technology, business development, human resources and regulatory compliance.
Things You'll Need
- Set of goals or standards for each phase of the organization
- Detailed statistics relating to performance within each arena
- Analytical software capable of massaging large amounts of data
Analyze how performance-related data compares to benchmarks set within each constituent group comprising your organization. Utilize objective numbers whenever possible, and avoid input of subjective assessments into your gap analysis model.
Identify deficiencies in each phase of the business against the promulgated targets. Quantify in tangible terms the extent of each shortcoming.
Determine if sufficient resources exist within the organization in order to attain the target goals. Study individual performance data in order to ascertain if resource deficiencies relate to either quality or quantity.
Calculate the requisite additional resources needed in order to bring performance up to the organization's stated goals. Outline quality issues within the organization's current resources where applicable.
Seek input from the organization's personnel relating to the conclusions of the gap analysis report. Extrapolate from the data which areas within the organization need focus, and devise a plan of action to close the gap between expected and actual performance.