How to Track a Package Sent by Roadway Parcel Service
In the recent past, Yellow Transportation and Roadway shipping companies combined to form YRC. Therefore, before the integration of the two companies is complete, it is still possible to ship packages via Roadway. No matter which brand name the local carrier uses, you can track the package through YRC either via the Internet or by telephone. According to the YRC website, here are the steps for tracking a package sent by Roadway Parcel Service.
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Instructions
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Using the Internet
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1
Acquire the PRO number from the sender, which serves as the tracking number.
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Visit the company's website at http://www.yrc.com.
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3
Enter the PRO in the Tracking field and click Go. Information about your package shows up on the next page, including its status, the pickup date, the estimated delivery date, as well as shipper and recipient.
Using the telephone
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4
Acquire the PRO number from the sender, which serves as the tracking number.
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Phone YRC's toll-free number (800) 610-6500 in the US and Mexico; -877) 330-3321 in Canada).
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Respond with, "Track a shipment," when prompted by the automated system.
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Enter the PRO with your telephone keypad when prompted. The system will look up the tracking information and repeat it to you, including status, pickup date, and estimated delivery date.
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Tips & Warnings
If you want to receive tracking information via email, go to the YRC website and click the E-Tracking link, enter your PRO in the space provided, and choose which type of information you desire. Enter your email address and click Submit. The acronym PRO stands for Progressive Rotating Order and is a 10-digit number unique to each package shipped by YRC. It serves not only as a tracking number but also the YRC invoice number. If you have problems or questions, you can click on the Launch Live Chat link on the YRC website for real-time assistance from a live person; alternatively you can choose the option for speaking with a customer service agent on the automated menu during your phone call.
