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Step 1
Review your credit report and find out the exact nature of the mistake.
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Step 2
Carefully document the mistake. You will need to provide copies of all relevant receipts and every related document to prove the error.
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Step 3
Send the request with copies of the documents to the creditor. Never give anyone the originals.
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Step 4
Make a phone call to ensure that your request is received by the creditor.
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Step 5
Follow up any phone calls in writing. Written resolution is the only kind that counts.
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Step 6
Give your creditor fifteen days to respond to your claim.
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Step 7
Make follow up calls. Keep a detailed journal. Record the names of the people who spoke to you, what they said, and when they said it.
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Step 8
If the creditor agrees there is a mistake, see that he contacts the credit-reporting agency and modifies his remarks.
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Step 9
Get the creditor to issue you a copy of the modification. Keep it, securely, in your records.
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Step 10
Wait for thirty days and get another copy of your credit report to make sure the modification was made.














