How to Avoid Being Disconnected to the Internet From Phone Calls

Internet disconnections involving the telephone are almost always caused by cordless phones in a house or business using a digital subscriber line (DSL) or wireless (Wi-Fi) modem to connect to the Internet. Wireless Internet signals work on the same bandwidth as radio frequencies for cordless phones. When the phone is activated and the call picked up, the signal to the wireless Internet connection for your computer becomes scrambled and cuts off. But this problem can be prevented.

Things You'll Need

• Computer
• Internet service provider
• Wireless modem
• In-line phone filters

Instructions

1. Make sure the phone cable for your router is plugged directly into a wall telephone jack.

2. Disconnect all telephones at the phone line jacks in the wall.

3. Plug the line for each telephone into the jack of an in-line filter (available at computer, electronics and telephone stores). The filter resembles a small telephone jack in a plastic housing with a phone plug attached at one end.

4. Plug the in-line filters into the telephone wall jacks.

Tips & Warnings

• If you use a telephone regularly near your computer, try plugging an ethernet cable into the computer and connecting the other end directly to the ethernet jack on the Internet router. Ethernet jacks are the same shape as a telephone jack, only wider.

• Do not install a filter between the router and the wall jack, as this will virtually eliminate the wireless signal produced by the router.

References

• DSL filter information
• Wireless router information