-
Step 1
Phone audits are used to uncover discrepancies, overcharges, and unwarranted services on a user's telecom bill. Start by collecting as many printed hard copies of your phone bill as you can, going back as far as you can.
-
Step 2
Search your local phone directory for phone audit services. If there are none, check the internet. Many phone audit services focus on businesses, but a handful work with individual clients. These are the ones you want to work with.
-
Step 3
Compare the phone audit services you find. You should only use phone audit services that guarantee results and receive their compensation as a percentage of the money they recover for you from the phone company.
-
Step 4
Wait patiently while the phone audit service works through your collected phone bills and contacts your phone service company. The process can take anywhere from a few days to weeks depending on how many phone lines and telecom services you have.
-
Step 5
Your phone auditors will work to get you a lower phone bill as well as collecting money from overcharges and errors that may have accumulated over years of phone service. They will usually provide an itemized report along with recommendations for your phone service going forward.
-
Step 6
It can take a long time for a phone company to remit any money they owe. Once they do, photocopy any correspondence or forms you received from the phone company or audit service and keep these in a safe place with your private papers, so that you cannot later be accused of being overpaid!
-
Step 7
Enjoy your new, lower phone bill! It is not necessary to have auditing done each year, but you should consider doing it every few years and every time you switch phone service companies.
