How to File A Complaint With The Better Business Bureau (BBB)

Filing a complaint with the Better Business Bureau can be simple. If your upset with a companies performance or think they are operating illegally, filing a complaint with the BBB is often your best coarse of action. Here is a step by step guide on how to file a complaint with the Better Business Bureau or BBB.

Things You'll Need

• Phone
• Computer
• The Businesses contact information you plan to file against

Instructions

1. First I would advise trying to solve your complaint with the business directly. Let them know that you are on the verge of reporting them to the Better Business Bureau. Most of the time, if they are customer service oriented, they will do what they can to resolve the issue.

2. Do a Better Business Bureau complaint search via the web to see if the company has any prior complaints filed against them. If you find any similar complaints you can contact the other plaintiffs and see how their complaints were resolved.

3. Go to the Better Business Bureau's website at BBBonline.org and start filling out the complaint form. Make sure you have the correct business name and address as they will be contacting them directly. If you supply them with inaccurate information your complaint will be returned undelivered.

4. Make sure your complaint does not contain any abusive or foul content as the BBB will sometimes refuse to file complaints containing this type of language. I know you are upset but keeping it professional is in your best interest. The BBB normally resolves 70 percent of all complaints filed.

5. Wait for your response. The company will be asked to respond in 14 business days from receipt of the complaint. Most complaints are resolved within 30 days. You can monitor your Better Business Complaint status on their web page.

6. You can also file a complaint by calling the Better Business Bureau number found on the companies web site. Use the locator feature to search for the BBB number that handles your region.