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Step 1
Cancel before 3 p.m. (London time) prior to the day of arrival for reservations of 30 days or less to avoid a penalty fee. As of 2009, the cancellation fee is equivalent to a one-night room rental plus tax.
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Step 2
Cancel room reservations for stays longer than 30 days within 72 hours prior to the arrival date to avoid a penalty fee. As of 2009, the cancellation fee is equivalent to two nights of stay at the hotel plus tax.
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Step 3
Cancel corporate apartments within 14 days of the arrival date to avoid a cancellation fee of 30 nights plus tax.
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Step 4
Contact the hotel by phone, fax or standard mail to cancel your reservation.
Club Quarters, St. Paul's
24 Ludgate Hill
London EC4M 7DR, England
Phone: +44 (0)20-7651-2200
Fax: +44 (0)20-7651-2300 -
Step 5
Obtain a confirmation number for the cancellation for your records.












